Meanwhile, the Singaporean flag carrier will suspend all of its operations at T2, including the ticket office, lounges, and premium check-in lounge.
The Lion City’s flag carrier has announced that it will suspend all of its operations at T2, including the ticket office, lounges, and premium check-in lounge. Instead, passengers will proceed to T3 for check-in and boarding.
From April 8 onwards, the Silverkris Lounge at T3 will also have limited operating hours. Meanwhile, all other Silverkris lounges will be closed to passengers. Buffet service has also been halted.
In addition, the airline has closed its service centre at ION Orchard Singapore until May 4 “in line with the government’s enhanced safe distancing measures that require most workplaces to suspend operations for a month.”
All requests for COVID-19 related assistance can be made via Singapore Airlines’ online form. Alternatively, customers may also reach the carrier via its 24-hour contact centre at 65/6223-8888.
More information here.