Etihad Enhances Verified to Fly Service

Travelers who choose the Abu Dhabi–based carrier can look forward to shorter check-in times at the airport.

Photo: Etihad Airways

Etihad Airways has upgraded its Verified to Fly service to offer a more streamlined and personalized service through its website, etihad.com. This upgrade makes the process quicker and easier for customers to ensure they have all the required Covid-related documents before leaving for the airport. Seven days ahead of travel, all guests will receive a personalized email informing them of the documents required for their destination. These travel documents can now be uploaded directly to the “Manage my Booking” page of etihad.com up to 72 hours before departure.

The new website functionality replaces the email upload system launched by the airline in May. Travelers will be guided through the revamped uploading process, which shows the specific documents needed to get verified for their chosen destination.

Once uploaded, the documents will be checked and guests will receive an email confirming they have met all requirements for their flight. Additionally, travelers can check the status of their submission at any time by logging onto Manage my Booking. As a result, they can begin their journey with complete peace of mind and will also benefit from a significantly faster check-in at the airport.

John Wright, Etihad Airways’ Vice President Airports and Network Operations, said in a statement, “Etihad’s hugely popular Verified to Fly service has been used by more than 110,000 guests already and has now been further improved and streamlined. The service has significantly reduced airport check-in times, and provided much-needed reassurance to our guests that they have already met all Covid-19 travel requirements before they reach the airport.”

Etihad requires all of its passengers to show a negative PCR test to protect the inflight environment. Further details on the health and hygiene measures being taken by Etihad is available at etihad.com/wellness. As a precautionary measure, customers traveling on Etihad Airways flights are required to wear a face mask throughout their journey.

More information here.

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