Etihad Now Offers a Home Check-in Service

By paying an extra fee, customers flying from Abu Dhabi can avoid the usual airport queues and head straight to immigration.

Photo: Etihad Airways

Etihad Airways has teamed up with off-airport solutions provider DUBZ to let passengers check in their bags, pick their seat, and collect their boarding pass and luggage tags from the comfort of their home in Abu Dhabi. A Covid-19 PCR test can also be arranged through the airline’s medical partner, LifeDx.

To book the service, customers will need to visit up to seven hours before their flight. Check-in agents from Etihad will arrive at the chosen time between 8 a.m. and 8 p.m. to check travel documents, complete the check-in process, and collect your bags. Seat selections can also be made at the same time, and an extra baggage allowance can also be purchased if needed. Guests who want to board their flight early and receive their luggage first will be able to add Priority Boarding and Priority Bag Tags for an additional fee.

Once at Abu Dhabi International Airport, all non-transit passengers who used the home check-in service can skip the usual queues bag-free and head straight to immigration. Etihad says that bags will be kept safe and secure before they’re loaded on the flight, and customers will be kept up to date with SMS notifications letting them know exactly where their bags are at every step of the journey. Luggage will need to be collected at the destination baggage belt.

Home PCR tests are also available when booking any home check-in packages. A certified nurse from LifeDx will conduct the test and results will be received by email and SMS between 24 to 48 hours later.

Home check-in packages start from AED 220 (roughly US$60) for up to four bags, irrespective of the number of guests traveling. Additional baggage allowance can be added for AED 40 (just under US$11) per piece, while bag disinfection can be added on for a set fee. Passengers living in the UAE outside of Abu Dhabi will be able to book the home check-in service for an additional charge.

More information here.

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