Etihad Rolls Out “Verified to Fly” Service

The UAE’s national carrier is speeding up the pre-departure process with its latest initiative.

An Etihad Airways Boeing 787-9 Dreamliner. (Photo: Etihad Airways)

Travelers flying from Abu Dhabi with Etihad Airways can now validate their Covid-19 travel documents before arriving at the airport. This newly introduced service gives passengers extra confidence and peace of mind that they have met all essential requirements ahead of their flight. With the formalities out of the way, verified customers will enjoy fast-track check-in at the airport by going to the dedicated Verified to Fly desk for a quicker and smoother experience.

Mohammad Al Bulooki, the COO of Etihad Aviation Group, said in a statement, “As Etihad continuously looks for innovative solutions to simplify the travel experience, Verified to Fly removes any guess work from the equation and makes check-in faster. Guests have total peace of mind knowing that when they arrive at the airport, they have already met all Covid travel requirements.”

To use the Verified to Fly service, passengers can sign up by visiting Manage my Booking and will receive further information on how to submit their documents. Once the submission has been checked by the Verified to Fly team, guests will receive a “success” email if their documents meet government requirements. If requirements are missing or not met, the guest will be asked to resubmit or check their documents. Guests can also check their Verified to Fly status at any time through Manage my Booking.

Verified to Fly is already available for Etihad customers departing Abu Dhabi to all destinations excluding China, and will soon be rolled out for flights departing Amman, Beirut, Dhaka, and Manila in the days ahead. Future developments are in progress to introduce the service on other destinations.

More information here.

Share this Article