Its new measures include stringent health screening processes and protocols prior to embarkation and disembarkation.
Even if travel isn’t at the forefront of our minds right now, it’s always heartening to know that travel brands are making the effort to push for increased precautionary measures as a response to the COVID-19 pandemic.
On April 8, Genting Cruise Lines announced a set of enhanced preventive measures for its Dream Cruises and Star Cruises fleet, in light of the current global situation. While there have been no reported COVID-19 cases among guests or crew while onboard or transmitted via any of Genting Cruise Lines’ ships, the Asian cruise company isn’t resting on its laurels.
Its new measures, which include stringent health screening processes and protocols prior to embarkation and disembarkation, thorough sanitization and disinfection of public spaces and cabins, as well as food and beverage safety, will soon become the new norm for the fleet.
To raise cleanliness standards, guest cabins will receive a twice-daily wipe-down, with bedsheets and linens professionally cleaned and disinfected at high temperatures.
Guests will also enjoy online check-in, where they’ll receive a designated arrival time at the cruise terminal to minimize crowd congestion. Meanwhile, all frontline crew will be required to wear face masks and subjected to twice-daily temperature checks.
Mr. Kent Zhu, president of Genting Cruise Lines, said: “We have carefully reviewed our prevention and response plan with the COVID-19 pandemic in mind to devise and provide enhanced and comprehensive measures across our fleet. We have taken the positive opportunity during this hiatus period to also implement comprehensive crew training to reinforce effective cleaning procedures, health, and hygiene protocols and efficient guest interaction, which we will adopt as the new safety norm for our fleet and we hope for the industry too.”
Considering the uncertainty of travel plans these days, the cruise line has also launched a “Cruise As You Wish” program. Guests with new and existing Dream Cruises and Star Cruises bookings prior to or on October 30, 2020, will have the flexibility to cancel up to 48 hours before sailing and receive 100 percent future cruise credit to be redeemed on any Dream Cruises or Star Cruises sailing on or before March 31, 2021.