JAL to Offer Complimentary Covid-19 Coverage

International passengers will be able to take advantage of the new policy starting next Wednesday.

Photo: Denisse Leon/Unsplash

Following in the footsteps of other global carriers like Emirates and Cathay Pacific, Japan Airlines will be introducing free Covid-19 insurance coverage for its international fliers from December 23. The latest addition to the JAL FlySafe program was created in partnership with Allianz Travel, and covers up to €150,000 (US$182,000) in total medical expenses for those who test positive for Covid-19 while abroad. Additional coverage for the costs of isolation and repatriation will also be provided.

No applications will be needed to become eligible; all customers boarding a JAL international flight between December 23, 2020 until June 30, 2021 will be automatically covered by the new policy. The period of validity for individual travelers extends to 31 days after the date of departure on the first international JAL flight, or until they return to their country of residence. A global 24-hour support line offered in English and Japanese will soon become available to assist customers with symptoms of the virus. Those who contact JAL Covid-19 Cover Assistance will be required to present several documents, namely their passport, e-ticket, boarding pass, and official positive test result.

Hideo Ninomiya, Japan Airlines’ managing executive officer of passenger sales, said in a statement, “As international flights gradually return to service, the JAL Group has implemented key measures against COVID-19 to provide customers a safe and secure travel experience. While it may take time to welcome back customers on a global scale, we hope this coverage with Allianz Travel will provide reassurance to those that need to travel today.”

More information here.

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