Qantas Offers More Flexibility for Domestic Fliers

Passengers with new bookings will be able to change their date of travel as many times as they like.

A Qantas Boeing 737-800 aircraft. (Photo: Qantas)

Coinciding with its nationwide domestic sale until February 15, Australia’s national carrier has updated its Fly Flexible policy to allow unlimited flight date changes until at least January 2022. This applies to all new domestic flight bookings for Qantas and QantasLink, as well as trans-Tasman services to and from New Zealand booked until at least the end of April. Changes will be allowed up to 355 days in advance and the rebooking fee is being waived, though fare differences may still apply. Previously, Qantas customers were only eligible to make one flight change for travel until the end of June.

In a statement, Qantas Group Chief Customer Officer Stephanie Tully, “Customers have told us that sudden changes to border restrictions by state governments are giving them second thoughts about going on holidays or taking a business trip. To help manage the uncertainty, we’ve introduced the highest level of flexibility in the market so people can plan their next trip with confidence.” Tulley added that Qantas had an important role to play in helping the Australian travel and tourism industry recover from the Covid-19 pandemic. “By giving customers unlimited flight date changes for almost a year, we think it will encourage more people to book, helping to boost tourism which is so vital to local economies and businesses around the country.”

This month, Qantas has also committed to improving its inflight food and beverage service. For those flying economy, beer and wine will continue to be offered on a complimentary basis across all regional and domestic flights (in the past, alcoholic drinks could only be purchased on certain services). Among the options are an exclusive limited-edition Qantas Centenary lager brewed by James Squire. The carrier is also rolling out new economy-class hot meal options, ranging from gourmet beef pies and roast vegetable quiches to mushroom ragout and roasted chicken with tomato, garlic, and lemon sauce. These will become available on shorter domestic flights in March.

Until February 15, more than one million seats to 55 destinations across Qantas’s domestic network are being sold for travel from mid-March onward. One-way fares start from just A$99 in economy class and A$399 in business class.

More information here.

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