In our second webinar, we address the concrete steps hospitality companies are taking to protect guests and employees alike from the threat of infectious diseases such as Covid-19.

As travel gradually begins to pick up in line with easing lockdown restrictions across the globe, we ask five senior hotel executives to share more about the enhanced cleaning and safety protocols being rolled out to ensure the wellbeing of guests. In this discussion, our panelists outline the different strategies that are being pursued, including working together with medical practitioners to create response plans and provide tele-consultations for guests, having staff members tested for Covid-19 on a regular basis, and ramping up disinfection procedures across the board. They also touch on how hotels might balance these extra safety precautions with the intrinsic need for personalized service and human contact.